Non-Attendance Policy

Non-Attendance Policy

There is an increasing demand for doctor’s appointments. Patients who do not attend appointments or cancel at short notice deprive others of medical care. You must notify us of your cancellation at least 2 hours before your appointment time necessary for a GP...

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Transfer of Medical Records

Transfer of Medical Records

Please get in touch with your new GP practice, sign the transfer of record form and request a copy to be sent to us. The fees will be determined depending on the size of your file.  

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Results

Results

You are welcome to call us to enquire about your results. You will need to schedule an appointment with the doctor to discuss your results, and the administrative staff will not be able to provide you with your results over the phone. Non-urgent results: Our practice...

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Recall and Reminders

Recall and Reminders

We will contact you for recalls and reminders to help patients to diagnose your condition. Your doctor may recommend that you undergo additional testing if needed. For example, immunisations, cervical screening, follow-up tests, pathology or radiology test, injections...

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Billing Policy

Billing Policy

All appointments will be privately billed. Please refer to our bulk billing criteria below: All children under the age of 12 years. Gold DVA card holders Flu vaccines, desensitisation and Childhood immunisation. Chronic disease management plan (Care plan), reviews of...

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COVID-19

COVID-19

If you have Covid-19 or flu-like symptoms such as fever, sore throat, cough or difficulty breathing, have recently travelled overseas, or have been in contact with someone that has COVID-19, please avoid walk-in and ring reception at 08 6188 1099. Thank you for your...

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